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Campus Map

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Find us on campus here! ...  more of Campus Map (Titel)

IT Services at JKU

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Here you will find a complete range of IT services offered by IM (formerly known as Central Informatic Services - ZID). ...  more of IT Services at JKU (Titel)


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IM Service Packages

Hardware Standard
      
Hardware: Acquisition
                  Delivery
                  Repairs and Exchanges in case of damage (within the warranty)
                  Allocation of replacement units, if available


Standard Workstation (HW Standard + SW Standard)

Hardware: Acquistion
                   Delivery
                   Repairs and Exchanges in case of damage (within the warranty)
                   Allocation of replacement units, if available
Software: initial installation
                 Problem solving and assistance via the network
                 Re-installation in case of damages
                 Installation of recent software versions
                 Software distribution and installation via the network
                 application server management
                 data storage


department printer

Hardware: Acquisition
                  Delivery
                    Repairs and Exchanges in case of damage (within the warranty)
                  Allocation of replacement units, if available

Each department is responsible for the following: material for printer use such as paper, ink cartridges, mounting units, development unit, etc.