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IT Services

Beschreibung: IT Services for Students and University Faculty & Staff

Information Management / Service Desk

Contact:
P: +43 732 2468 1111
servicedesk(/\t)jku.at

Office Hours:
MONDAY - THURSDAY: 7:30 AM - 4:00 PM
FRIDAY: 7:30 AM - 1:30 PM

Room:
J005B, Juridicum Bldg., Ground Floor, Tract B (new extension)


The following numbers are extensions.
Please dial +43 732 2468 - extension.

E-Mail Address

Description

Phone/Ext.

Department For additional information see: Team

       

weboffice(/\t)jku.at

If you have any questions regarding the JKU homepage (content management system ZMS), contact us.

3818

Web and Media

eworkbenutzerservice(/\t)eworkmail.jku.at

Contact us for any questions or concerns regarding the eWorks system

3824

User Systems

sapadmin(/\t)jku.at

Contact us for any questions or concerns regarding the SAP system

 

User Systems

abuse(/\t)jku.at

Please report incidents of abuse in regards to the security of JKU computers and/or any violations of rights.

8080

Network & Telephone Services

domainadmin(/\t)jku.at

You wish to register a new domain, change an existing domain or submit computer or service requests? We will try to address your concerns as quickly as possible.

8080

Network & Telephone Services

netadmin(/\t)jku.at

Please contact us if you would like us to activate a network outlet, if you require assistance in regards to network design, or if you have questions about wireless connections. We will try and address your concerns as quickly as possible

8080

Network & Telephone Services

secadmin(/\t)jku.at

Would you like to report any security related incidents or inspect a system for security gaps? Do you need a security plan for your department or would you like to apply for the installation of a Firewall?
We are available for any inquiries in these matters. Please do not hesitate to contact us!

8082

Network & Telephone Services

teladmin(/\t)jku.at

In matters pertaining to mobile phones, fax, landline or IP phone services, please contact us. We can register, re-register and/or disengage lines or mobile phones for you quickly and efficiently.

8081

Network & Telephone Services

hoadmin(/\t)jku.at

Regardless of whether you need a rack unit or an entire rack, contact us regarding costs and any questions you have. We will assist in any way we can!

8080

Network & Telephone Services

catsadmin(/\t)jku.at

Send your technical inquiries (such as missing authorizations,…) in regards to CATS applications to this address.

8070

Server Operations

tsmadmin(/\t)jku.at

Contact us for any questions regarding the topic of system storage TSM and SAN!!

3829 or 3861

Server Operations

serveradmin(/\t)jku.at

Please contact us in all matters regarding server operations.

8590

Server Operations

mailadmin(/\t)jku.at

SMTP relay mailers and border mailers at the Johannes Kepler University Linz check all incoming e-mails for any damaging content (SPAM, viruses, etc.) and forward the e-mails to the appropriate systems. If you have questions, please contact us.

8080

Network & Telephone Services

plottservice(/\t)jku.at

To make poster size prints (see printing services) please contact this address

1111

User Services

verleih(/\t)jku.at

If you would like to borrow a laptop for teaching purposes, please contact (see Hardware rental services for JKU employees )

1111

User Services

mathematica-studadmin(/\t)jku.at

Please direct all inquiries in regards to Mathematica and SPSS software here!

1111

User Services

software(/\t)jku.at

Please direct all inquiries in regards to your software orders here!

1111

User Services

ubook(/\t)jku.at

For all inquiries and complete information in regards to u:books, please contact us.

1111

User Services

schulungsraum(/\t)jku.at

Please contact us in matters of reserving course training rooms.

1111

User Services

fodok(/\t)jku.at

For matters pertaining to research documention at JKU, please contact us with all of your questions and concerns.

3919

User Services and
Serverbetrieb

wradmin(/\t)jku.at

For all inquiries pertaining to scientific computation, please contact us here.

8203, 8613 or 8595

Scientific Computation

vrcinfo(/\t)jku.at

Virtual Reality Center: contact us here for any questions regarding tours, demonstrations and any other questions or concerns you may have.

8595

Scientific Computation

vrcadmin(/\t)jku.at

Virtual Reality Center: administrative inquiries, suggestions,… will be addressed here.

8321 or 8203

Scientific Computation