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IT Services

Beschreibung: IT Services for Students and University Faculty & Staff

Information Management / Service Desk

Contact:
P: +43 732 2468 1111
servicedesk(/\t)jku.at

Office Hours:
MONDAY - THURSDAY: 7:30 AM - 4:00 PM
FRIDAY: 7:30 AM - 1:30 PM

Geänderte Öffnungszeiten


Please note that the Service Desk at Information Management will be closed on Friday, August 4, 2017, after 11:00 AM and on all day on Monday, August 14, 2017.

We apologize for any inconvenience.
Your IM Service Desk Team

Room:
J007B, Juridicum Bldg., Ground Floor, Tract B (new extension)

Büro Servicedesk Juridicum J007B


The following numbers are extensions.
Please dial +43 732 2468 - extension.

E-Mail Address

Description

Phone/Ext.

Department For additional information see: Team

       

weboffice(/\t)jku.at

If you have any questions regarding the JKU homepage (content management system ZMS), contact us.

3818

Web and Media

eworkbenutzerservice(/\t)eworkmail.jku.at

Contact us for any questions or concerns regarding the eWorks system

3824

User Systems

sapadmin(/\t)jku.at

Contact us for any questions or concerns regarding the SAP system

 

User Systems

abuse(/\t)jku.at

Please report incidents of abuse in regards to the security of JKU computers and/or any violations of rights.

8080

Network & Telephone Services

catsadmin(/\t)jku.at

Send your technical inquiries (such as missing authorizations,…) in regards to CATS applications to this address.

8070

Server Operations

tsmadmin(/\t)jku.at

Contact us for any questions regarding the topic of system storage TSM and SAN!!

3829 or 3861

Server Operations

serveradmin(/\t)jku.at

Please contact us in all matters regarding server operations.

8590

Server Operations

verleih(/\t)jku.at

If you would like to borrow a laptop for teaching purposes, please contact (see Hardware rental services for JKU employees )

1111

User Services

 

Inquiries about Mathematica and SPSS software will be sent to this address!

1111

User Services

mathematica-studadmin(/\t)jku.at

Please direct all inquiries in regards to Mathematica and SPSS software here!

1111

User Services

software(/\t)jku.at

Please direct all inquiries in regards to your software orders here!

1111

User Services

ubook(/\t)jku.at

For all inquiries and complete information in regards to u:books, please contact us.

1111

User Services

schulungsraum(/\t)jku.at

Please contact us in matters of reserving course training rooms.

1111

User Services

fodok(/\t)jku.at

For matters pertaining to research documention at JKU, please contact us with all of your questions and concerns.

3919

User Services and
Serverbetrieb

wradmin(/\t)jku.at

For all inquiries pertaining to scientific computation, please contact us here.

8203, 8613 or 8595

Scientific Computation

vrcinfo(/\t)jku.at

Virtual Reality Center: contact us here for any questions regarding tours, demonstrations and any other questions or concerns you may have.

8595

Scientific Computation

vrcadmin(/\t)jku.at

Virtual Reality Center: administrative inquiries, suggestions,… will be addressed here.

8321 or 8203

Scientific Computation