As defined jointly with the Rectorate, IM seeks to pursue the following strategic goals:

• Strengthen digital learning at the JKU in both depth and breadth.
• Support all phases of research and development projects at the JKU (initiation, implementation, and utilization)
• Provide targeted information to support all levels of decision-making at the JKU
• Increase performance and productivity in terms of innovation and research for everyone at the JKU
• Increase the JKU's visibility as well as the JKU's services
• Apply wide-ranging digitalization services to make the JKU campus more attractive
• Ensure mobile and customized communication services to support collaboration among everyone at the JKU
• Ensure the protection of information and data
• Streamline IT architecture and the service catalog
• Provide IT services by creating standardized and transparent processes and structures