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Dr. Claudia Schnugg.

Digital Sensemaking: Constructive Capacity Building for Co-Creative Transformative Change.

The goal of this project is to advance our understanding of the mechanisms underlying artful articulation and sensemaking in digital transformation projects by examining the socio-technical design and development process through the lens of digital twins (DT).

Project Details

Seed Project

Project Leader

Claudia Schnugg



We aim to extend the existing approaches on Cyber-Physical System (CPS) development and sensemaking by incorporating the role of art-based articulation and DT in stakeholder processes. While DT play a critical role in digitalization, little is known about how they manifest in users’ sensemaking while they are articulating needs when working with CPS information in digitized work/living settings. A mixed-method design will be adopted, consisting of experimental studies and interviews.


Stakeholders with different levels of CPS development capabilities will perform a transformative design task based on articulation in the Digital SenseMaking Lab. The combined data of arti- culation activities and think-aloud comments will be analyzed to investigate the articulation and sensemaking patterns when developing a DT (Research Question 1). An evolving design artefact will be considered an external representation of their knowledge structure and be analyzed to investigate the differential patterns in development between techno-centric and human-centric CPS development approaches (Research Question 2). Prototyping sessions with digital artefacts will be conducted to identify the range of design strategies used during the articulation and development process (Research Question 3).

The project will help us better understand the process of sensemaking from the perspective of digital while human-centered CPS development support. The findings will also inform design of DT as information spaces facilitating sensemaking processes.

Dr. Claudia Schnugg.

Dr. Claudia Schnugg is a Reseacher, Curator and Developer of ARt-Science Projects. After her Doctorate in Social & Economic Sciences at the JKU 2010 she was working in diverent inter- national Research Institutes (Copenhagen Business School, ESO Chile, UCLA California).

Simultaneously she was active in the arts sector. For example as Co-Founder of the Corporate Bodies FilmFest at The Hague, as Senior Curator at the Ars Electronica Futurelab or as Creative & ARtistic Director of the Science Gallery Venice. Her career shows, that she's passionate for interdisciplinary projects at the inter- face of arts, science and technologie.