IP-MAP Interactive Process Management for Performance Improvement.

This new research project explores how interactive process management can help to continuously improve the service delivery of partners in corporate networks. Essential aspects are the articulation of starting points for improvement as well as the step-by-step transfer into realizable organizational workflows. The project investigates different approaches to gain ideas for performance improvement and their constructive transfer into process models in the business field of corporate partners. 

Contacts for additional information:

Christian Stary

Institute of Business Informatics - Communications Engineering